ILLiad offers the convenient option of having articles delivered to you via Electronic Delivery without ever going to the library or waiting for mail delivery.  Expect electronic articles to be available on your virtual desktop a few days sooner than a paper photocopy would arrive on your real desktop. Electronic delivery is available for items that are delivered to us electronically from the lending library. 

How do I sign up for electronic delivery?

• By default, you are automatically set up to receive your articles via electronic delivery.

How do I know if my computer can receive electronic articles?

• You will need Adobe Acrobat Reader installed and configured to work with your Web browser in order to view, download, and print these articles. 

How do I get Adobe Acrobat Reader?

• Contact your desktop support group to install Acrobat Reader if it is not available on your pc.

How do I get my articles when they arrive?

• Logon to ILLiad. On the main menu, choose "Electronic Delivery." This will give you a list of all items that you have waiting to view or download.

How do I know which requests will be electronically delivered and which ones will not?

• ILLiad sends you an e-mail notification for each item received. That e-mail will include information about the delivery method.

What if I do not want electronic delivery?

• Please contact the Library if you do not want electronic delivery.

What if I have questions about electronic delivery?

• You can e-mail questions to library@ccf.org or call us at 216-444-5697.

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Last updated: April 27, 2005 | CCF library staff